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More direct bookings
Recapture the traffic that goes to OTAs and convert it on your own site.
INDUSTRY · HOSPITALITY
Boutique hotels with their own booking engine and AI concierge.
Capture direct bookings, cut OTA commissions, and serve guests 24/7 on WhatsApp in their language. Built for the operational reality of Puerto Vallarta and Bahía de Banderas.
QUICK ANSWER
Who builds software for boutique hotels in Puerto Vallarta?
iWeb is a software studio based in Puerto Vallarta, Mexico, that builds custom software for boutique hotels in Puerto Vallarta and Bahía de Banderas. Work includes: Your own branded booking engine, no third-party redirects; WhatsApp AI concierge that books and recommends. Plus AI assistants and n8n automation, delivered with weekly releases. Contact: hola@iweb.mx.
- Studio
- iWeb — iweb.mx
- Based in
- Puerto Vallarta, Jalisco, Mexico
- Coverage
- Puerto Vallarta and Bahía de Banderas
- Contact
- hola@iweb.mx · +52 322 121 1723
What we do
Tech that gets a real boutique
Boutique hotels don't need the generic engine that 500-room chains use. We build software around your inventory, rates, packages, and experience. And connect it to everything you already use.
- Custom booking engine with your brand, no third-party redirects.
- AI concierge on WhatsApp that books, recommends, and charges.
- OTA integration (Booking, Expedia, Airbnb) and channel manager.
- Digital check-in and document signing before arrival.
- Website mobile-first, multilingual, with local SEO.
- Subscriptions / guest club with exclusive perks.
- Automations: pre-stay, post-stay, surveys, reviews.
How we do it
From first reservation to 24/7 operation
We start with the booking engine and a site that converts. Then we add AI and automation layer by layer. Every release is in production and measuring, not in a slide deck.
- Audit of your direct channel vs. OTA commissions.
- Booking engine design and development with your real inventory.
- Integration with channel manager and payments.
- AI concierge with your tone, languages, and service catalog.
- Pre/post-stay automation with n8n.
- Ongoing support and monthly improvements.
More direct bookings, lower commissions, better experience
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15–25% commission savings
Each direct booking is recovered margin. You feel it from the first month.
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24/7 service
Your AI concierge replies in seconds in Spanish, English, and French. Never tired.
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Better reviews
Clear pre-stay and automated post-stay: reviews go up, complaints go down.
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Centralized data
Inventory, occupancy, and revenue in one dashboard. Decisions backed by numbers.
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Your own brand
Guests book on your site, not a generic one. You build an asset, not rented traffic.
Boutique hotels beyond Puerto Vallarta
This page covers Puerto Vallarta and Bahía de Banderas. We have a dedicated page for each city where this market genuinely exists.
Get started
Let's talk about your hotel
Booking engine demo and free 30-min diagnostic.
// coded with love & coffee · Puerto Vallarta and Bahía de Banderas